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I really need help here. The average CS_Agent response is supposedly 2-4 hours. It has now been 12 hours since I sent one, and 7 hours since I sent a ticket. My number is trapped in no man land. I tried every single troubleshooting method out there a...

I'm having issues getting my esim. My number was ported from Telus which was done, I no longer have service or data. I have been waiting 2 hours for an agent on the live chat, made it to 1 person ahead of me just to get thrown back to 20 people ahead...