Hi. Although I have purchased a monthly plan, my phone didn't support the e Sim, Although it passed the initial e Sim screening. I am trying to reach out for help for 3 days but no response. Will I get the money back?
HiI have purchased a plan on 26th January, but my phone did support the e Sim. I got this message after purchasing it. I need help to get refund of my money. I am getting no response or help from any agent. It's frustrating.
I have submitted tickets 2 days ago but I didn't hear back. So to cancel i have to go to telus store?Or to keep it i took plan that was on offer. Am i getting the payment rate at the offer price or i have to pay full price? Your assistance is apprec...
