Hi there, I installed the app, tried to activate my subscription and got stuck on step 6; -"SUBSCRIPTION NOT ACTIVATED" -SOMETHING DIDN'T GO RIGHT WHILE ACTIVATING YOUR SUBSCRIPTION,CONTACT CUSTOMER SUPPORT AGENT-Please help.Thank you. Abby Yeap
Hi Cathy, I have similar issue and an I.T person had resolved my issue. He told me to "remove the Public Mobile app" and remove any SIM card from my current phone. Then restart my phone and install the Public Mobile app and re-insert my old SIM CARD....
It’s been frustrating that I haven’t heard back from Public Mobile yet about my activation. I still can’t get connected or speak to a real person, so I’m wondering about cancelling my subscription. Since I haven’t been able to activate the subscripti...
Hi there, I reboot my phone, uninstalled and re-installed PM and still could not activate the subscription. I completed the ticket form but could not sent it as the "sent" button is grey. MAybe that's the reason because I'm not properly login.
