Hi,I need to login to my Dad’s account but the identity code goes to his phone number. I need it to go to the email. My Dad is old and can’t give me the code.
So the fix is that PM has to refresh the account provisioning on their end. It has happened in the past and once they do this Dad has to power off his phone for 5 min and then restart. One PM user had to restart his phone too in order for Dad to call...
