Hi, My plan has expired and I would like to renew with a new plan. The chatbot instructed me to reach out to you, as this isn't possible to do by oneself in the backend.
Thank you very much for this. One last question: how do I locate my PIN? I provided the mod with my account number and phone number, but not the PIN as I don't know where to locate it. thank you
Thank you very much for your help @stonechucker! I sent such a message to "Moderator_Team" 24hrs ago but have yet to hear back. Do you know how long this typically takes?
