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After all that I realized that I wasn’t receiving data, masked by my wifi connection to my home network. Then I discovered that my cellular setup in my phone was hooked to the esim. Big lesson here, check your cellular data setup first if you don’t h...

Thanks to all that replied, I can see I’ll be here again if in issues come up

I just discovered that contrary to what the chat told me, you can resend the OTP to email from the app. I didn’t realize you have to hold down on the “send new code” text and then the option will appear. Hopefully that will save me in the future. I w...

Thanks, I’ll try the agent. I went in on the browser an verified it had the correct phone number

You can only do that from website, not the iOS app