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angeliquem · 10-26-2018

I got a 30-day 500MB Data plan for my dad and I found it weird that on the overview of his account, there are no add-ons or data usage information. I checked what plan it was on and it said 30-day 500MB Data, unlimited talk and text. It has come to m...

angeliquem · 10-06-2018

My phone has been working well for a week now until it suddenly lost service in the middle of the night. It just appears as "No Service" I tried restarting the phone, resetting the phone, taking out the sim card, tried it on another phone and I get t...

angeliquem · 10-01-2018

I was hoping to tell everyone that asked me about Public Mobile how great it is, but I'm starting to lose reasons why. First of all, I really do like Public Mobile. I successfully transferred 3/4 lines within seconds of filling in the activation form...

angeliquem · 09-28-2018

Hi, I was activating a new sim and porting a number from TELUS.I got an error message: Oops ... It seems that something went wrong .. Please href=" https://publicmobile.ca/en/on/get-help" Target="_blank">email us to get your account operational. We a...

angeliquem · 09-26-2018

I recently switch to Public Mobile and I accidentally chose the 1GB plan instead of the 500MB that I originally wanted. I chose the change plan now option, which I didn't know would cause me being charged twice. I just started and I already paid twic...

angeliquem · 10-26-2018

@ute1978 wrote:Also it is recommendable to contact the mods for help within a few days when things are not working. Do not wait a full month. It doesn't make it a believable issue if members get in contact after the cycle has passed.Since it’s my dad...

angeliquem · 10-26-2018

@z10user4 wrote: @angeliquem:Are you able to provide a screenshot of the overview page and payment history? Blank out personal info of course.

angeliquem · 10-26-2018

@NDesai wrote:@angeliquem wrote:@NDesai wrote:@angeliquem Only time the data usage disappears from self-serve is when the data is fully consumed. Have a look in your dad's phone and see the data usage or check the usage history in his self-serve acco...

angeliquem · 10-26-2018

@NDesai wrote:@angeliquem Only time the data usage disappears from self-serve is when the data is fully consumed. Have a look in your dad's phone and see the data usage or check the usage history in his self-serve account. That's the thing... There i...

angeliquem · 10-18-2018

@Klc wrote:I set up my new account and had picked a number from the list and it worked great, than I decided to try to change it to my old number and it froze half way through submission but it had all the information, so I refreshed it, than it took...

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User Statistics

User Activity

Paid for a 500MB Data Plan for 30 Days but NO DATA!

No Service on iPhone 7

Activation Failure, Unresponsive MOD, Spent Too Much Money, Problem Still Unfixed.

URGENT ACTIVATION FAILURE

Plan Change Extra Charges Urgent YIKES!

Re: Paid for a 500MB Data Plan for 30 Days but NO DATA!

Re: Paid for a 500MB Data Plan for 30 Days but NO DATA!

Re: Paid for a 500MB Data Plan for 30 Days but NO DATA!

Re: Paid for a 500MB Data Plan for 30 Days but NO DATA!

Re: Phone number