Community

stemcell · 07-26-2019

I purchased $40 and 3x $5 vouchers. The system did not accept any of the $5 vouchers. I have emailed photos to Moderator_Team. My account is suspended as the result. Very unhappy

stemcell · 12-25-2018

Make a complaint and go through the hassle and use data and lose MY MONEY ON XMAS EVE AND DOUBTFULLY SERVICE ON XMAS DAY. THE $50 charge is in my account. So why is it off ? My phone , my money and AGAIN YOU CANNOT GET YOUR SERVICE TO SIMPLY SWITC...

stemcell · 11-11-2018

8 gb? For one month and the second month you will be charged for it and will not get any data. CCTS complaint has been made obviously for this and support being this response only “ you used up your data” bull**bleep** and that’s enough. Wasted my l...

stemcell · 11-09-2018

Over a week goes by. The moderator team aka Service obviously heard my issue before here. Their reply was simple , that I used up my data. Sorry but I did not and I watched the last 2 gb of my 8gb dwindle to nothing waiting for them to reset the usa...

stemcell · 11-02-2018

Seems I started my account on the 26th and recently paid on the 26th. Today is the 2nd of the month and my data is running out as it has yet to reset. When will this happen ? Data is important and I cannot have it running out due to errors in the sys...

stemcell · 07-30-2019

@CS_Agent. It’s the CCTS hearing as your Carlos csr did nothing when told 3 x $5 vouchers were not accepted. If I did not add money AFTER YOUR VOUCHERS DIDNT WORK I WOULD STILL BE WITHOUT A PHONE. Looks like I go to the CCTS as your delays from stupi...

stemcell · 07-30-2019

The idiot who “ claimed “ my case looked and didn’t do a thing. I paid extra out of my pocket Monday to have a working phone. Service took far too long. The idiot moron at Moderator_Team saw my phone was working and walked away doing nothing. So now...

stemcell · 07-29-2019

Since purchasing 3 x $5 vouchers that did not get accepted, I have heard back two days later , TO CONFIRM MY IDENTITY. I’d think the service hacked that they had a human do that or it take so long to automatically do such. Seeing Public Mobile cert...

stemcell · 07-26-2019

Let’s hope so but looks like I will either have to pay or have no phone or data for a few days. Geez. And unlimited data elsewhere may cause this customer to go elsewhere

stemcell · 12-25-2018

I haven’t used these morons long enough to have this many issues. You know it’s ran by Telus when it’s this screwed up. Already got one month of the what ? 2 I’ve used it ? **bleep** that if I will use this **bleep**TY ASSED GOOF JAG OFF IN ITS **bl...

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User Statistics

User Activity

$5 vouchers refused.

Getting a refund. Third issue and STOLEN MY PHONE ON XMAS DAY !

No support, NO DATA AFTER CHARGED and CCTS complaint registered.

Data not reset and incoherent mods aka service

Monthly reset date ?

No service ! CSR did nothing

Re: Acceptable time to handle service issue.

Acceptable time to handle service issue.

Re: $5 vouchers refused.

Re: Getting a refund. Third issue and STOLEN MY PHONE ON XMAS DAY !