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Except keep RCS toggled off. Don’t turn it back on. SMS is going through to those group chats now and I can see replies.

I seem to have figured out a resolution (that’s working at the moment) and sharing in case it helps anyone with what my experience has been.Reboot phonego to Settings/Messages/toggle iMessages offscroll down to RCS and toggle offrebootgo to Settings/...

Remove the phone number from settings? Re-register to iMessage? Do you mean sign out of iCloud?I’ve rebooted my phone and it’s not doing anything different.

iPhone Air. Ottawa ON 

iPhone Air and yes I know it’s compatible because I’ve been with PM for over a year. The new agent in my second ticket to get this resolved said my phone wasn’t compatible and now isn’t responding either.