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Hi there,My self-serve account was blacklisted and locked-out last year due to a credit card rejection issue.I was told that the blacklisting would last one year, and that my account would be restored after that time.It has been well over a year now,...

As of yesterday, I can no longer make or receive calls or texts.Attempting to log in to My Account results in "Unauthorized". I have checked my credit card records, and I am all paid-up.What's going on, and why is there no customer service? Only a ve...