I logged into my account and noticed my auto pay stopped charging. My service and data are currently unavailable. I tried charging $1 to the account, changing my credit card to my alternative. Nothing seems to be working. Any suggestions? Thanks!
Hi there, I went to London drugs last night and the guy helped me sign up for public, yet my Fido sim still works. Looks like it didn't port over properly! Can anyone help?! @CS_Agent Thanks!
After reading some other posts - it looks like my account has triggered some sort of security lock and I need to get a PM to unlock it? My funds were not charged onto the account which is why my service stopped. My account is currently suspended
Thanks for the insight. I've tried everything I can possibly think of to re-activiate my services. I've tried paying with various CC's, removing my auto pay (won't let me re-add a CC) and trying to pay $1 to get the services going again.
Did not work, my account is currently de-activated. I'm thinking I need to get help from the mods? I've already messaged them regarding this issue. It won't even let me remove and re-add my CC to the payment screen.
