I paid twice in July from 2 different banks but my balance is 0.00$ my phone is cut off because you never acknowledged the double payment in my account. Need to rectify this matter with an agent ASAP!!
No I paid my bill online via my online banking. I then got an email from you a few days after my payment was processed asking to upgrade if I wanted to and so I did that and ended up paying a whole month twice and the second payment was debited from ...