If I buy an E-Sim for $5 on the app. How do I assure I can get a reimbursement for the $5? I bought a new phone under 3 days after getting a new e-sim for my current phone.
I paid the $5 + tax and submitted a ticket with an agent shortly after. However, the response seems like an automated response mentioning that I need to "purchase a new eSIM". I don't understand as I already did and I'm just asking for a reimbursemen...