I purchased a US add on, and had a lot of problems with it... the texts wouldn't go through and the calls would drop after a little while. I would like a refund, but don't know how to go about it.
I thank you for your response. As this is my first time using the community, I find it a bit overwhelming, but now that I am aware I can contact the moderator, that should help. Is the moderator someone from the customer service or also a community...
I thank you for your response, but really find this system of going through the community very difficult. One used to be able to contact customer service and get a response!
