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Well I probably didn't read it properly the first time I checked it..units new to me that phones don't work for Sims....never had this issue....so unfortunately I can't use it

I have a phone that isn't supported by public mobile

Sorry but I don't understand you;)selfserve?...I already answered the above questions.i will try networksearch...but I also never been asked a pin number...such is wierd

Public mobile number...so it's a new number....Samsung galaxy 5 i think