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It's a new account activation and it's a new SIM, I tried to activate the SIM at the same time request for old phone number transfer, I received SMS from my old service provider Roger to confirm the transfer and responded YES, I am stuck since then

it's not a new phone, it's a Samsung Galaxy Flip 4 i have been using.

i already put the Public Mobile sim in the cell and it is not working, no Public Mobile icon show up

my old account from Roger is not working anymore as I try to insert the old SIM, it's not working ....

i had already download the APP, account created, showing my requested transfer number, my old service provider which is Roger already send me a confirmation to transfer number and I already answer YES, been waiting since yesterday, I also got email t...