Hi again hTideGnow, CS did reach out to me and provided a credit to apply for a new eSIM which is now active. The public mobile service is now working on the device; now just waiting on a few small issues: if the previous carrier's service is being ...
Hi hTideGnow, I reinstalled the app and it let us into the account but it did not provide the eSIM at any point, nor in the welcoming email. The 2FA works every time (doesn't accept the device as recognized and requested it a total of 17 times in t...
Hi softech thank you for your help with this. iPhone 12 unlocked btw. I checked the cellular settings and the eSIM is not listed. Welcome email doesn’t have the QR code unfortunately. I’d attach a screenshot but the i12 doesn’t let me scroll capture....