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SusanaAlmeida · 03-29-2025

I need Public Mobile to retry the port to my Rogers phone.I approved the original port request from Public Mobile to Rogers but it still hasn't been completed. My eSIM has since been disabled and I was assigned a temporary number from Rogers.I tried ...

SusanaAlmeida · 03-29-2025

Thank you Phil,I did try the chat but wasn't able to get anywhere. I will try the link you sent. I appreciate your response.

SusanaAlmeida · 03-29-2025

I did login to the PM account and account still shows active. Am I not able to have Public Mobile just retry the port to the temporary number? Is this option not available for PM members?

SusanaAlmeida · 03-29-2025

It is abit of a goose chase. We called Rogers and they directed us to Public Mobile. I would love to have a Public Mobile Rep to confirm what is happening on their end with regards to the port transfer.If the Port transfer is still in progress, I'd l...

SusanaAlmeida · 03-29-2025

Sorry yes, it was accepted yesterday. We waited 24 hours before contacting Rogers again and the port still hasn't been completed.

SusanaAlmeida · 03-29-2025

We said Yes to the port as soon as we got the text message. Once that was accepted it disabled the eSIM on the mobile phone but did not move the phone number. So any new text messages to my old phone number will not be received. That is why we're as...

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Re-Try port from Public Mobile to Rogers

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Re: Re-Try port from Public Mobile to Rogers

Re: Re-Try port from Public Mobile to Rogers