Thanks! I did check the inbox. The first ticket I created yesterday, no reply. Then I created another ticket, it’s been almost 2 hours. For sure, I will check the inbox later. But it is truly awful that I can’t talk to them in a call.
Thanks! I created that kind of ticket, no one replied. Actually I have not activated the SIM card, it is on the way, I just want cancel that, and get the refund.