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When I enter my credentials into the login page. My only option is to activate a new subscription. I am already subscribed and have been a customer for months. I  would simply like access to my account so I can make changes but cannot properly login....

Hello,I am in the process of porting my number. I got the sms from Telus to authorize the port which I replied yes too. it now shows that I am connected to the public mobile network but I can’t sent message or call or use data. When I check my settin...