Community

amandaihunt87 · 09-26-2019

I have tried making a payment with a payment voucher which said invalid then I tried making a payment with my credit card which said I already had enough funds in my account. Phone service is off and can't figure out how to make a payment when both ...

amandaihunt87 · 07-31-2018

I am able to make phone calls and end texts messages but I'm not receiving text messages or phone calls from anyone. Any phone calls are being sent straight to voicemail. I have made sure my Do Not Disturb is off, reset my network settings, removed m...

amandaihunt87 · 09-26-2019

I do have reactivate button but it doesn't work. There is nothing listed under the amount due but I know I don't have enough funds for my plan to work. I tried adding $5.00 to my account manually with my credit card and received an error message.

amandaihunt87 · 07-31-2018

@cappaj yeah I'll give that a try, thank you!

amandaihunt87 · 07-31-2018

@cappaj too bad it's not possible to edit the original message. And too bad about the 48 hours, I have a senior in the house and need to be able to receive calls on her behalf. I guess I'll just wait and see what happens but might have to switch to a...

amandaihunt87 · 07-31-2018

Does anyone know what the ETA is to hear back from the @CS_Agent? I sent a private message a few hours ago and am hoping to get this resolved as soon as possible.

amandaihunt87 · 07-31-2018

@ShawnC13 notifications are on and volume is on, I haven't checked the voicemail setting because I'm not receiving any text messages either. It appears that anything incoming is not coming through but everything outgoing is being received by the othe...

Community

User Statistics

User Activity

Payment not working

Can send texts and make outgoing phone calls but not receiving texts or incoming calls.

Re: Payment not working

Re: Can send texts and make outgoing phone calls but not receiving texts or incoming calls.

Re: Can send texts and make outgoing phone calls but not receiving texts or incoming calls.

Re: Can send texts and make outgoing phone calls but not receiving texts or incoming calls.

Re: Can send texts and make outgoing phone calls but not receiving texts or incoming calls.