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I had to turn off the other line and deleted the old E-sim. Had full service after that procedure. 

Good day. I figured what the problemwas.  I had to delete the old E-sim and delete the other companys settings. After doing that, I had full service and no other issues. I'm able to call out, send and receive text messages. Thank you's all for your h...

i porte my number and confirmed. my old sim doesn't fir the sim holder on my new Iphone 15 pro max 

No, my old sim doesn't fit  

I am in Alberta Canada, and my phoneis a Iphone 15 pro max