Community

CrichtonC · 08-05-2018

Okay, so I have a few issues here. Now, before I go into the problems, I have messaged moderators two days ago, and haven’t heard anything back from them, which is why I’m now posting in here. I tried to help my husband join PM, but it has been cons...

CrichtonC · 07-22-2018

My data is working great, and I can receive photos but I am unable to send photos. I’ve attempted to change the APN settings, assuming that is the issue, but my phone won’t allow me to. I have the Essential Phone, but I can’t create a new APN, and I ...

CrichtonC · 07-20-2018

I am new to Public Mobile, and I am looking for help on how to port my number over from a Koodo account. I have contacted the Moderator Team, and sent them the info that was asked, but now I haven’t been contacted again by them regarding this issue. ...

CrichtonC · 07-23-2018

I am sincerely sorry for the confusion here, after looking into it more, I realized the issue was not on my end, but the person I was repeatedly attempting to send an MMS to. I only have a few people I actually text, as most prefer to use an app (Wha...

CrichtonC · 07-23-2018

@will13am Thank you for sharing that thread with me. I am not tech savvy, so I learned a few new things reading all of that. I have not tried rooting my phone, but I did try one of the other ways to get the APN to be edited, but it didn’t work. I hav...

CrichtonC · 07-22-2018

My phone runs Android 8.1.0.

CrichtonC · 07-20-2018

It’s ported! Just received a message from the Moderator! Thank you so much for your help!

CrichtonC · 07-20-2018

Yes, it was a prepaid account. I messaged them yesterday, and in that link I see it can take up to two days for them to respond. Thank you, I will wait another day or so, and hopefully they can fix this for me!

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Issues With Porting/Refunds

Photo Issues, Can’t Change APN

New to PM, Need Help Porting Number

Re: Photo Issues, Can’t Change APN

Re: Photo Issues, Can’t Change APN

Re: Photo Issues, Can’t Change APN

Re: New to PM, Need Help Porting Number

Re: New to PM, Need Help Porting Number