Yes, I just did. Happy camper now. I did want to change to the $23/6g plan but now that I think about it, summer is coming, 20g would be better to have. Thanks for your help.
Yes sorry, I had 2 plans mixed up. I tried to change to the $23/6g plan earlier in the month which never happened so tried to do the $30/20g plan in my subs. Turned out it did go through but isn't being relayed on the app. I loaded up a web browser a...
I'm glad I came across this article as I had the same issue although with a downgrade plan. I loaded up pm on a web page and it shows the sub changed but not in the app.
I decided to downgrade my plan from the $36/50g to the $30/6g plan and did so through my subscriptions on the app. The app said it would change over as of jan19.i went and checked just now and I see it renewed at the $36 plan and not the lower plan. ...
