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No. It's a service issue. It's not my phone. Gawd.  youre making a lot of assumptions. I work in Tech. This isn't a useful step.

First thing the AI says to do, and the only helpful step. Absolutely this was the first thing I did 

Also Telus won't let you report ansrlervice disruption unless you see the damaged equipment, so that map is useless.

Yep. Had full bars. Now it spots in and out. Wi-Fi works fine. Have rebooted phone. It's a service issue.