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Yes the ticket is on going. 

That was done before I posted here and got nowhere still.

We confirmed the port out via call previously.  Still odd as PM has confirmed the lanline was released to them.  Sims still not connecting.

Gotcha thankyou.  Its been 11 days.  Tech support will be reaching out.  Ported land line number was confirmed by PM.  Registered Sim or/and esim cards do not work .  Swapped sim into multiple phones still no connection available.  Waiting on call fr...

Ok.  Yes there still are some numbers in that work and call out still available.  Lots of doctor appointment stuff getting a phone disconnected notice.