Community

If someone is having issues with phone reception, dropped calls, or say any tech issues-  what are the expected turn around times to get help? and if so how is htat help offered ? I know w Bell for example they will try to troubleshoot over the phone...

I am currently with a different plan provider and used to going into the store or calling and speaking to someone when I am needing more support. I am concerned that a chatbot or forums will not be enough. For ex, going over my bill and understanding...