I have the ticket. I have too much conversation here now. And I cannot keep check my email all two week long. Everyone asked the same question but I can tell you that is not fixing anything
They asked me all the info and tried all the method. Nothing changed and no one follow up. I have to start from begin to every agent. Lost patients. Why do not you just fix the problem and give me a call.
New customer cannot received call and message. I have submit the Complain to CCTS coz no one really fix this over two weeks. I hope someone can contact me( I tried the best I can do) to fix this ASAP.