You're going to have to get on line with a CS Agent and find out if this can be done. Go to Support on your app click on Customer Service Agent follow the prompts to tell your story. CS Agents available 9.00 am to 10 pm EST seven days a week.
I would contact a Customer Service Agent - Go to Public Support on your wife's phone app, click on Customer Service Agent. Give the CS Agent all the particulars of your phone and ask him to guide you through the process of setting up your phone. Ma...
I had the same problem and got it resolved through Customer Agent on your Support Button in the App. The agent sent a ticket up to Finance and told them to look for a duplicate payment. They will credit your card within 10-15 days. I got my money ...
Go to your app click on Support. Click on chat with an agent. Explain your problem. They will help you.. Hours of operation Sunday to Mon 9.00 am to 10.00 pm EST
