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SnowS · 11-23-2025

I have a travel plan for a three month period, I know I can unsubscribe for 89 days.However, I am purchase the round trip already and my trip is more than 89 days and I dont want to cancel my current plan.Is there a way that I can suspend my account ...

SnowS · 03-28-2025

Have you ever encountered no service?Yesterday, My public mobile had no service for the whole day. I contacted the online agent about this issue at 1PM and continuously tried every possible solution to test the signal and updated with the agent. I ha...

SnowS · 03-22-2025

The whole timeline is:- I subscribe a plan on Mar 16, 2025 and created a account.- $38.42 took away from my TD bank on Mar 16, 2025 and I already paid for this credit card bill- recevied the sim card on Mar 22, 2025, which is today- enter the sim car...

SnowS · 03-15-2025

Can I use my old public mobile sim card to activate a new account?Before Dec 2022, I was using public mobile and owned a public mobile sim card with a 19 digits sim card number. Right now I would like to subscript back to public mobile, could I use t...

SnowS · 01-14-2025

i did not purchase or top up, why i have this?

SnowS · 04-16-2025

These three days, I was facing the same problem....

SnowS · 03-29-2025

I tried my mother's sim card, it works.I dont know the root cause of the issue, the agent never answered me again.They can provide compensation? No way! From 10 hours talk, I felt that the agent was indifferent about this issue.they asked for my addr...

SnowS · 03-28-2025

I was in Waterloo, Ontario. the interesting thing was, my two family members had service while I was no service, we were at the exactly same address (which is at home), the same phone model, same public mobile, but different plans. They have 5G netwo...

SnowS · 03-22-2025

Oh really? Even on weekends? I believe they will reply me very quick but Im not sure during weekends...

SnowS · 03-22-2025

Yes I have left a message but need to wait for they become available. Perhaps I have to wait for 2 days but how come.

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Suspend or unsubscription for 3 months

Have you ever encountered no service?

Your services are on hold due to the expiration of your subscription.

Can I use my old public mobile sim card to activate a new account?

why charge me 14 dollars?

Re: Have you ever encountered no service?

Re: Have you ever encountered no service?

Re: Have you ever encountered no service?

Re: Your services are on hold due to the expiration of your subscription.

Re: Your services are on hold due to the expiration of your subscription.