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yogababe · 11-25-2016

My plan has changed from $90 90 days (1GB) to $120 90 days (12GB) yesterday, and received SMS confirmed that payment is through. I just checked into the plan detail, and see this: Pick & Pay This plan includes: -- 12GB Data- Expired- Unlimited Inter...

yogababe · 12-07-2015

Cannot send TEXT to 736868 (SDM Optimum) I've Unlimited Canada Wide Texting plan, and using a wp8 phone. I texted 736868 for the Shoppers Optimum offer, which I'm quite sure it's a Canada offer only. I received "Public Mobile here. Sorry, we do no...

yogababe · 12-07-2016

Hi @Saray_O, Thank you for checking into my question, now we've an official answer of why we see Expired under our new plan. Thanks.

yogababe · 11-25-2016

When my old plan $90 (1GB) no longer available, it shows "Grandfathered" on my account all these months. This promo is "Expired" due to it's a special promo, not a regular plan???

yogababe · 11-25-2016

My account isn't expired as of this minute, it's ACTIVE. I understand how the renewal process is running, so my payment went through on Nov 24th, and my account is back to normal. It's just this new Expired is listed on my plan, I just want to know ...

yogababe · 11-25-2016

Actually my account is suspended at Nov 24 midnight, and it's now back to normal. That's why I'm checking to make sure everything is there as it should me. So this Expired is there after the payment went through, and the account is refreshed back to...

yogababe · 11-25-2016

Yes, everything is working, I can receive call, SMS and data is running. My credit card is charged on Nov 24th, and received confirmation too. I'm just checking to make sure everything is there after the plan has changed upon renewal. Hope it reall...

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