I swtiched from Koodo Prepaid. Something in the transfer went wrong... On my online Public Mobile account it says my phone number is my old Koodo number. My Koodo account is closed. But on my phone, I have a new number showing as my phone number ...
Don't need a call centre... just need someone that actually knows how to fix issues. It literally took me 2 seconds once I found the problems. Problems that I feel Public Mobile should have been able to trouble shoot. Especially the 2 step verifica...
I fixed my phone by updating my phone number manually in my iPhone in settings under phone, my number. It had the temporary number there. I changed it to my old number and it works now. Then to fix the log in on the app. I was able to change the te...
I have done that already but I just saw that I can manually type in a phone number under Phone, My Number. I typed my old number in and saved it. This seems to have worked... However, I still can not log into Public Mobile as the text goes to the ...
It was active and I did get the help to port number. On my online account with Public Mobile I was logged in on my laptop and can see my old phone number is on there. But on my phone it is the new number. And... I can not log into Public on my pho...
