I HAVE gone through the escalation request process. I appreciate your advice and I guess that I have to decide whether or not I want to have them risk closing my account. I've been with PM for years and feel like it's time to throw in the towel. Othe...
Yes, my bank confirmed the double charge and initially contacted me about it. PM says that my account has no record of a double charge. And yet, the money went to PM. I am beyond frustrated. I have dealt with MANY different support agents. Was told a...
It's a different agent each time. And none of this worked for me. I feel like Public Mobile is struggling to keep up with customer issues. The community board and ticket system are not working to resolve my issues. It's literally been months now...Fi...
