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PMHansen · 05-23-2026

I have been a PM customer for a while and have a plan that includes roaming in the US and Mexico, which I have never used. I am wondering if I need to do something to activate it when I cross the border? I am on a Samsung A55 and in my "mobile networ...

PMHansen · 08-23-2024

I recently switched to Public Mobile after being with Fido for 10+ years. The promotional plan that sold me on switching was 50GB data in both the US and Canada, at 5G (which my new phone supported) for $36 per month. Overall the experience has been...

PMHansen · 05-23-2026

In my "mobile network" settings in Android, there is "network operators" with the option "select automatically" toggled on. Sounds like it should be good to go.

PMHansen · 08-23-2024

Well, it looks like I got my answer from the ticket I submitted. I guess the lesson is to screen shot everything. I am guessing that the issue was the offer expired between paying for it and receiving/activating the SIM, so perhaps a screen shot wou...

PMHansen · 08-23-2024

I have done that, the issue is that the Canada/US is what I signed up for. They charged my credit card for that immediately. If the issue is that the offer expired between me paying for it and the SIM ariving in the mail, I believe they should honour...

PMHansen · 08-23-2024

I have, the only offer now showing is more money.

PMHansen · 08-23-2024

True, and I have contacted PM and am awaiting a reply to the ticket. I told Fido to let their offer sit with me a few day and they are calling me back after the weekend. So we'll see what PM's reply is.

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