@stonechucker have you tried to power cycle your smartphone? As @mlepard mentioned it's always best to wait for the Port to complete before cancelling services or it maybe in limbo. If all fails, may want to contact your VOIP provider to see if there...
Your issue maybe from the top featured topics where customers unable to AutoPay with their CC. Go to the link below for more info. System maintenance - important note for customers on AutoPay whose plan renewed April 15th
I like option 4, but is there an opportunity instead of a star to announce the anticipated savings i.e. that's about $35.00/30 days - a savings of $5/30 days? If the client sees they will save $5 per month then they can really see the tangible benefi...
