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mikebr
Good Citizen / Bon Citoyen
since
Friday
3 hours ago
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Accidentally ordered a SIM instead of e-SIM and can't get a response from customer support.
Saturday
Just want to change my order but no response at all from customer support, not a great way to treat new customers.
Re: Accidentally ordered a SIM instead of e-SIM and can't get a response from customer support.
Saturday
I don't have an e-SIM, as per the title of the post. Someone replied in here and said to wait for the physical SIM because the e-SIM is unreliable.
Re: Accidentally ordered a SIM instead of e-SIM and can't get a response from customer support.
Saturday
Yes I've been checking my inbox and have already messaged twice more today, still nothing.
Re: Accidentally ordered a SIM instead of e-SIM and can't get a response from customer support.
Saturday
What are the problems with the e-SIM? If there is a difference they should list it on the website, seems very sketchy.
Re: Accidentally ordered a SIM instead of e-SIM and can't get a response from customer support.
Saturday
I opened a ticket last night and have been waiting all day. 30 minute estimate for a response is a joke.
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