There is an online chat service, if you don't have the app I suggest downloading it and there is a support tab, click that and you will find the support chat
It all depends on where it is being shipped from and where the delivery destination is, I am in New Brunswick and ordered a sim online a a year or so ago and it took 5 days to get to me. If it takes any longer than a week, then I would suggest contac...
You can also purchase travel esim cards online as well ! You can get an esim with calling, texting or with data, compatible with the country you are visiting. They are very convenient and save a lot of money in the long run. Just Google search "trav...
You can either purchase a prepaid voucher at almost any gas station/convenience store, or you can log into your online account and add funds that way with your bank card or credit card. If you choose to purchase a prepaid voucher, you can add it onli...