I just received this: "I can confirm there is no issue in the area, but there seems to be a known general issue, similar to what you are experiencing. This has been already forwarded and we hope it's fixed as soon as possible". So the powers that be ...
I had a ticket open as well. They reset my network and that was it. No acknowledging there was an issue even though I mentioned there's a group of us with the same issue. He said he was closing the ticket.