Faced a similar issue where my monthly automatic payment got somehow declined and an 'Plan Expired' warning message and 'Reactivate Current Plan' button appeared on my profile page. Clicking on 'Reactivate Current Plan' button leads to the payment pa...
Yes, got some help within the hour! The moderator team fixed the problem by 'refreshing my plan'. It's now back to normal. Thanks to the community and moderators!
Thanks for the tip Lieux! I already wrote to the moderator and I also made the payment manually on the website. I now have a positive balance for May and April's balance is at 0.00. Still no service. Should I pay again through 611? PM must send a TEX...
This morning, I couldn't receive any calls for job-related purposes. What's happening? Auto-pay didn't seem to work, I made a payment manually and have a positive balance and the service is still not working! System message says sorry I don't have 'o...
Après avoir redémarrer mon cellulaire, les appels sortants marchent maintenant. Merci à la communauté de m'avoir fait savoir que le service est de retour!
