It takes a couple of days before the $10 credit shows up. It will show up under “payment” in the app as a credit for the next months bill. if it’s been more than a few days either it got entered wrong or you need to open a ticket with them. Did eithe...
$5 to switch to eSIM on the app unless you initially register as eSIM when switching to public. You can apply as many credits as you’d like as long as you have it! Might be applied to the next months bill though