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Define "disheartened".Receiving 12GB data as loyalty "gift",having 12GB replaced with 240GB,being left with 0GB after 6 months.Thank you for your loyalty. (sucker)

Thanks for literally... nothing.

Also. Thank you PM for the extra GBs at Xmas that never disappeared until used and replacing them with 240 GB that you know I will never be able to consume and taking it ALL back in 6 months. Thank you Telus.

10 points/yr VS$60.00/yr. (5yr. loyalty)I can't see the difference. Can you?