Hi I checked my plan before I left for the US and it has free calling and yet I cannot make any calls back to Canada or otherwise. Please advise how to fix this because I will be here for 4 months and need calling ability. Thanks
I moved near the Canada-US border and often my service now tells me I'm trying to call from the US when I am still in Canada so it refuses the call, will this change with this plan or does it just extend my free calling range to the US?
This worked to make a call. Apparently LTE was already enabled too this is why I could not see the selection. I had to not let my phone choose the network automatically and then I could choose T-Mobile. Thanks so much for this!
So, I need to get another phone? Roaming on this phone worked just last spring.....??? I am travelling and not at my destination state yet, is it possible that it might work when I get to final destination? California?
It says I have service with AT&T but somehow no calling. If I upgrade to the Canada-US-Mexico plan, will that work? I will be here for 4 months for work, NEED the ability to make actual calls.
Using Samsung S20+, it does not have a Volte option as far as I can see. I have used before in the states with roaming plan, but since I got this plan with US added, specifically from before, didn't think i would have this problem again?