Thanks for responding. Turns out there was a problem with the e-sim. Getting a physical SIM card fixed the problem. Public mobile needs access to human support for these freaky problems. This is a major oversight on their part.[✅ ...... Luddite...
I went to a local Telus store and they gave me a SIM card. Turns out that there was a problem with some e-sims. Robo support cannot help with this as it is an unexpected error. Very frustrating when they do not have a human available for support....