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HI there.  Thanks, already did that.Just waiting on a response.

That was the first thing I tried.  No luck. 

Hi there.  Having the same issue.  Showing a $14 balance on my account, payment history shows the payment went through, and the phone is still unable to make /receive calls/texts. 

I didn't ask for a refund, I was trying to understand why the system demanded a double payment before reactivating the service.

Hi there.My payment usually comes out on the 19th; the funds were not available at that time and the phone was deactivated.  Understandable and not a problem.The following day (today), I log into the website and make the payment by choosing to pay Am...