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Bshutch · 03-01-2026

When I try and make a call from the US to Canada I get a message saying my plan doesn’t have US Roaming. I checked my plan and it shows that I have it. Payment went through on my visa. I selected T Mobile, rebooted my phone and made sure VoLTE was...

Bshutch · 03-03-2026

Thank you and yes it showed the countdown on my plan. But when I make a call I get a voice recording saying that my plan doesn’t have US roaming on it.

Bshutch · 03-02-2026

Thank you I will be home today. I’m travelling with no phone. Unfortunately public mobile didn’t apply my add on. Payment accepted but change wasn’t applied to my account.

Bshutch · 03-01-2026

I have the 15 day $15 talk and text. I can text not talk. Thanks.

Bshutch · 03-01-2026

Thank you. I am on the 4G plan and LTE shows up on my connection. I have VoLTE enabled on my phone. The problem is when I place a call I get a message saying that I don’t have roaming on my plan. But I do!

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Can’t make a phone call from the US to Canada even though I purchased the us roaming add on

Re: Can’t make a phone call from the US to Canada even though I purchased the us roaming add on

Re: Can’t make a phone call from the US to Canada even though I purchased the us roaming add on

Re: Can’t make a phone call from the US to Canada even though I purchased the us roaming add on

Re: Can’t make a phone call from the US to Canada even though I purchased the us roaming add on