If *only* data is working, its a different issue and probably related to the number not being ported.If its an issue like this one, incoming voice calls will work on your phone number but text messages won't.You should use the chatbot to put in a tic...
If you can't receive incoming calls on your ported phone number, that's a number porting issue. They assign you a temporary number until yours is ported over, but if that doesn't happen then the calls are going to the wrong place.That's a bit differe...
If you go through the support chatbot, it'll ask you to open a ticket. That goes to a person who can fix the issue. I got mine handled in a couple of hours. Click here and then click contact support.
My family ported over multiple phones over the weekend and it happened to all of them. That doesn't mean its literally everyone, but it seems pretty widespread. It doesn't seem to be an issue if you get a new phone number though, just if you are port...