Yes, Everything on phone is working. Can’t recall the error on the app regarding the eSIM.He deleted his old eSIM and got a new eSIM to resolve his phone isssues on tech support advice As I said now everything works just an error message on the ap...
They cancelled my husbands e-sim and he got another eSIM …then along with tech support over the phone it was resolved and the phone is fully working. However they are still working on removing an error code on the app with that esim
The customer support messaging and then tech support ticket fortunately worked for me. I had two other family members with the same issue - theirs both have been resolved and everything is working now. (Texts and FaceTime)yay! Good luck
