1. In the Public Mobile app go to account and select change number. You'll see the old number in there, update it to the recent one.2. Select Payment in the app and choose Update Card Information. Visa, MasterCard, AMEX and even debit Visa is accepte...
Sounds like the phone needs to be rebooted. For iPhones, go to Settings, General and scroll to the bottom to select shutdown. Wait 30 seconds and power the phone back on.