I'm happy to say that yesterday the moderators credited back the original payment which Public Mobile received a couple of days in advance, but still cut off or blocked my phone service. It's great to get the money credited back to my account. What w...
I've sent my screenshots of my credit card statement showing payment two days early, plus a photo of the voucher I bought yesterday and my bank statement showing the Interact payment at the convenience store for that voucher. Plus, my Public Mobile t...
Update! As I posted that reply, one of the moderators replied back and asked for a screen shot of my credit card statement showing proof of payment. I will do so right away. They said they will credit me back. I actually checjed for messages right be...
No reply yet. It's 12:30 pm Eastern time, or 9:30 am Pacific time (my time zone). Maybe they're looking into it right now and will get back to us later today, I hope. Glad I got my service working again, even if it meant paying twice. I needed to ha...
It seems you have to pay twice to get your service restored. Obviously this is a glitch, since many of us are now having this problem. And I totally understand if you don't want to pay again. I was reluctant to do so, but I was desperate (since my em...