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That did work when I clicked it twice but why can’t I do it from within my account like my wife can?

I still only have the option to redeem a payment voucher, I just want to pay in advance with the card on file. I was suspended due to non payment recently even though I had funds in the card. This is unacceptable, if I could pay in advance at least I...

That link still does not work. I am still unable to make a manual payment 

That link still does not give me the option

 The button is missing, it is present on my wife’s account